Winning Bank Merger Strategies
Part 1: Engage Customers Having a strong merger communication strategy is critical to the bank’s customer experience throughout the transition. Communicating effectively with your customers before, during and after a merger is critical to a bank's success. The following offers tips for making sure your current customers will
Is Your Bank Brand Still Relevant Post-Pandemic?
There’s no question that the rapid adoption of digital banking has been fueled by the absolute necessity for customers to bank from home through the pandemic, thus creating the most disruptive era the industry has seen in a long, long time. As we return to normalcy, people’s banking