First Trade Union Bank (FTUB) is a mid-sized community bank with assets of over $600 million and branch offices that extend from Massachusetts to New York. The bank recently engaged Stackpole to re-engineer its marketing efforts in order to heighten awareness levels and differentiate this innovative, forward-thinking institution from a crowded field of competitors.
Stackpole was challenged to create a preference for FTUB’s business banking services within its trading area. FTUB is both an aggressive business lender and ideally positioned to be a full-service, business-banking partner. The bank’s core goal was to be perceived as the go-to bank for business owners, with a particular emphasis on the 30-40-year-old small-business owner market segment.
The strategy involved developing a multi-layered campaign. First, Stackpole would craft messages that would build awareness for FTUB and familiarity with its brand promise as it relates to business banking services. Next, the campaign would begin delivering product-specific messages about the bank’s range of business services.
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