Having a strong merger communication strategy is critical to the bank’s customer experience throughout the transition. Communicating effectively with your customers before, during and after a merger is critical to a banks success. The following offers tips for making sure your current customers will be your future customers.
Bank mergers require a sound brand strategy, a common vision, and clear, concise communications. Before you begin creating strategies to communicate with your key stakeholders, there’s one vitally important consideration we can’t stress enough. Your brand. The importance of the brand Before you launch any communications initiatives around